Return Policy:

All products purchased online directly from Esthetic Glow are final sale and not eligible for return, refund, or exchange. 

Esthetic Glow is not responsible for lost or stolen packages marked delivered by carriers. A claim should be filed with the carrier in the event of a missing package marked as delivered. 

Esthetic Glow is not responsible for resending orders with incorrect addresses or missing apartment numbers.

Esthetic Glow is unable to redeliver to addresses with a history of lost packages or unsuccessful delivery. 

Shipping Policy: 

While Esthetic Glow products can ship to PO boxes, we do not encourage PO box shipments to ensure prompt delivery.

Standard shipping will be sent via UPS, USPS, FedEx, and/or DHL.

Expedited and Express shipping will be sent via UPS or FedEx.

When will my order ship out? 
Please allow 2-4 days for order processing. All orders placed Saturday and Sunday will be processed the following business day.

How is carrier determined for my order? 
Carrier is based on delivery location and requested delivery time.

How can I track my package? 
Tracking information will be emailed to you once your order has been shipped. Please save the link emailed to you to track the delivery of your package.